We would certainly like to help.
We request you to drop us an email at firstname.lastname@example.org with device details. Screenshot/Videos will be more helpful to have this checked.
I have recorded a screen video and have sent on the mail id specified in your response.
Kindly look into the issue and let me know the solution.
We are working on your case, will revert you on your registered email id.
As per the mail received today from Prajot, I reinstalled the app and tried logging in.
Voila! It worked successfully. I will try checking it during trading hours tomorrow too.
Thank you for the support
Regards to Dhan team
Which device are you using? Do you know if we can trade on chart from the Tab?