How does one withdraw money? Is it allowed?
Also when I reach the Money tab - On the right top side I see Rs 50000 in BIG FONT !! Just on top of it are the words - MONEY IN DHAN !!
This is utterly false information.
Apparently, this is the amount Dhan wants me to add to my account!!
The money that I have in my account is mentioned in a much smaller font!
WHY???
Who in the world designs such misleading site designs???
I can’t attach pictures here or else I would have gladly attached a screenshot!
In any case, my basic question is, Is withdrawing money allowed? How do I apply for it? What address I need to post the documents?
Usually, we show the last added amount in the “Add Money” section its the default view. Moreover, you can place withdrawal request from the given path : Login To Dhan App > Money > Funds > Withdraw to Bank.
I would request you to spend some time exploring the product, it seems you are connecting with us across all forums - community, chat, feedback and customer service to. You can share your consolidated feedback to us on feedback@dhan.co
There are hundreds of things one can do on Dhan and many other websites. I do whatever I can do. I have been using websites since 1999 or earlier. If your website was use friendly I wouldn’t have had to ask you questions here.
If you have noticed I have asked only 3 or 4 questions and you are already bored with those.
Once again, I had to waste my time asking help here because after looking for the thing I was looking for for a while, I still couldn’t find it. I can’t help if you have made the site with glaring misleading situations as well as horrible user experiences - that I have already mentioned.
Instead of accusing me of inability of using a website you should think about Why anyone is facing this problem.
I can easily challenge you on the issues I have raised and I am 100% sure your senior team will have to agree with my observations.