Funds withdraw failed but money deducted from dhan - Resolved!

Need Help ℹ️ Query Resolved!✅
1

I have a withdrawal of Rs 48000 on 9/11/2023 but it shows failed and the amount didnt get reflected back to my dhan account till now i.e Monday 4 pm…Im curious when will it get resolve and get money credited to ky dhan account

Screenshot_2023-09-11-16-02-59-751_com.dhan.live
Screenshot_2023-09-11-16-02-59-751_com.dhan.live720×1520 134 KB

2

Hi @rla,

Request you to please drop an email at help@dhan.co from your registered email ID for our team to review this.

3

Done…i will update it

4

Hi @rla,

Thanks for sharing details over the email. We checked and found payout failed at partner bank. The ledger was already updated earlier in the morning and now your Money tab is also updated.

Hope this helps.

5

Thanks for the wonderful customer support …i had just received money…im gonna tell all my friend to trade in dhan …100%

6