Thanks for letting me know the trick of putting the ‘BUY’ orders first before the ‘SELL’.
So trader has to manually sort it out than, ‘B’, ‘B’, ‘S’, ‘S’, to reap the margin benefit.
Looks like based on sorting order of basket, all of us are right
Previously, I built the strategy on ot.dhan.co, and executed from there, few of ‘sell’ orders used to fail. Seeing this basket issue, I than saved them using the ‘Save basket’ feature and than go to web.dhan.co, and tried to execute ‘saved basket’ from there, still the basket order fail issue remains, I emailed you folks today. At the time of executing of the order, web.dhan.co showed me overall Margin around 75k. I understand, depending upon time, the Margin keeps changing, per VIX. The VIX was low at the time of ordering.
When I saved the basket from Strategy Builder, the basket order (‘B’, ‘S’, ‘S’, ‘B’) remained the same. The VIX was low, the Overall Margin required was 75k, still the order failed. The VIX has increased later part of the day, at the time of your checking.
The lessons I as a trader learned today, are
- What Trader sees on ot.dhan.co and web.dhan.co during execution are different.
- Successful execution of basket orders on Dhan relies on keeping the ‘B’ orders first.
The feedback for you folks,
For your customer service rep, rather than jump into conclusion, Trader is wrong. She should’ve first checked with issues from Trader’s point of view. She missed 2 things.
- At time of Trader’s execution, is the VIX low or high?
- Is the order of margin calculation per the Trader’s basket, ‘B’, ‘S’, ‘S’, ‘B’. which gave me OM as 75k and her basket’s order, ‘S’, ‘B’, ‘S’, ‘B’ which showed 249k
For product team, may be improve/unify Dhan’s the basket order execution in such a way, what’s best for the Trader?
Does the Dhan’s basket order execution should be in such way that it reduces Trader’s Overall Margin?
- ‘B’, ‘B’, "S’, ‘S’, so that Trader’s Overall Margin reduces to 92k
- ‘S’, ‘B’, "S’, ‘B’, so that Trader’s Overall Margin reduces to 249k
- ‘B’, ‘S’, "S’, ‘B’, so that Trader’s Overall Margin reduces to 163k
Dhan’s tech API’s/code should automatically execute basket order so execution sequence defaults to lowest Overall Margin, ‘B’, ‘B’, ‘S’, ‘S’. Innovating on the behalf of Traders, will put your folks in elite league of brokers. Like you’re the first Indian broker to fully integrate to TradingView.
You folks solved the issue where Traders don’t have to switch between to and fro from TradingView and then execute orders on broker’s platform, to save it time, so opportunities aren’t lost.
Here’re you’re saying, " hence request you to please refer to Dhan web for the actual overall margin required. The margin changes as per sequence you choose."
Why should Traders have to switch to and fro from ot.dhan.co and then web.dhan.co to check OM?
It’s gives me an impression that your product innovation philosophy of solving Traders issues (like creating unified TradingView experience) isn’t seeping into other parts of product development.